Inbound leads went cold during listing surges. The team owner could see the revenue leaking but couldn''t justify another full-time coordinator.
What we built
- Lead follow-up across email and SMS, drafted in agent voice
- Showing scheduling that resolved the back-and-forth
- A morning brief for each agent with priority leads
- Closing-stage status pings to every party
How it changed the week
Leads stopped falling through the cracks during listing surges. Each agent walked into the morning already knowing the highest-leverage follow-up of the day. Showings got booked while the team was still drinking coffee.