Introduction
Smarterflo ("Smarterflo," "we," "us," or "our") respects privacy and handles personal information with care. This policy explains what we collect through smarterflo.com, inquiry forms, email, and service engagements.
This template is maintained for legal review and should be approved by counsel before it is treated as the operative policy.
Information we collect
- Inquiry details, including name, email address, company, role, team size, and message content.
- Engagement information shared during discovery, implementation, support, or account work.
- Site usage data, such as pages viewed, referrer, device type, approximate region, and browser details.
- Communications records, including emails, meeting notes, support requests, and consent preferences.
How we use it
- To respond to inquiries, schedule calls, and evaluate whether Smarterflo is a fit.
- To provide, improve, and support services requested by clients.
- To operate the website, protect security, prevent abuse, and understand aggregate traffic.
- To meet tax, accounting, contractual, regulatory, and dispute-resolution obligations.
How we share it
We do not sell personal information. We may share limited information with service providers that support hosting, analytics, email, scheduling, customer support, billing, legal, tax, or professional-services operations. We may also disclose information when required by law or to protect rights, safety, and security.
Cookies
We use a limited set of cookies and similar technologies as described in the Cookie Policy. Browser settings may allow you to block or delete cookies, though some site functions may be affected.
Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, or receive a copy of personal information. You may also object to certain processing or withdraw consent where consent is the basis for processing. Requests may be sent to hello@smarterflo.com.
Children's privacy
Smarterflo does not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and delete it as appropriate.
Changes to this policy
We may update this policy to reflect legal, operational, or service changes. The date above shows the latest revision.
Contact us
Privacy questions and requests can be sent to hello@smarterflo.com.